assistD

Customer service is the most important part of the business. It creates and maintains trust with the brand. Quick troubleshooting for the customers increases brand loyalty. assistD helps in maintaining your organization glitch free.

Companies invest in help desk, call center, and live chat facilities for excellent customer relationships. assistD brings all these options in one unified simple platform. It helps in meaningful, personal and effective troubleshooting for the customers.

Be it an IT company, Government office, Housing Society assitD generates contextual QR code and helps users to provide feedback or lodge complaints. Just scan the QR code and send it in a few seconds.

  • Enhanced User Experience
  • Improved Service Time
  • Reduction in Operational Costs
  • Actionable data for Facility Management
  • Domain restricted QR codes for specific redressal
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Your organization can you can get a grip on customer complaints by simply scanning a QR code on the wall. assistD is Customizable for various domains and can adapt to custom workflows of every organization.

This app offers service request management for efficient Feedbacks handling.

BENEFITS

Enhanced Employee Experience and hence to better human resource retention.

Ideal for meeting rooms, Industrial Locations, and workstations, IT organizations, Hospitality industry & Government initiatives.

Seamless engagement with Facility Management Service and Admin.

Just Scan the QR code and lodge the complaint in less than 5 seconds.

Admin can track complaint redressal, history and Quality of service by FMS.

Contextual QR codes help in quick resolution.

Single channel to communicate about issues, feedbacks, grievances.

Comprehensive analysis of the issues providing actionable items for management.

Frequently Asked QUESTIONS

  • assitD automatically converts all QR feedbacks from your customers to tickets and helps them respond to them faster.
  • assistD’s reports and dashboard facility helps in ingtrack team performance, customer satisfaction and identify your biggest bottlenecks.
  • The major advantages are enhanced user experience, improved service time, reduction in operational costs, actionable data for facility management.
  • Domain restricted QR codes will provide specific information and feedback options for that particular locations. So there is no possibility to choose wrong or irrelevant options.
  • assistD is useful for IT companies, Government office, Hospitals, Hotels, Housing Societies, Cinema halls.
  • It can be used at any place where significant number of people use the same services or facilities.